1. Who we are
Moonport Media LLC is responsible for personal information it collects through this website and related business enquiries. We are a limited liability company registered in Georgia.
2. Information we receive
When you email us, we receive your email address and the information you choose to include, such as your name, company, project details, and attachments. If you become a client, we may also need contact, contract, and billing information to provide the agreed services.
Our website hosting provider, Vercel, may process technical information such as IP address, browser and device information, requested pages, timestamps, and security logs when you visit the site.
3. How we use information
- To respond to enquiries and discuss potential projects.
- To agree, provide, and administer requested services.
- To manage invoices, payments, and business records.
- To protect the website and our communications from misuse.
- To meet applicable legal obligations and handle disputes.
Where a legal basis is required, we rely on taking steps at your request before a contract, performing a contract, complying with legal obligations, or our legitimate interests in operating and securing the business. Where processing requires your consent, we will request it separately.
4. Cookies and website features
This website does not use advertising trackers or analytics cookies. Fonts and visual assets are served with the website. The contact links open your own email application; there is no contact form, checkout, account registration, or customer file-upload facility on this site.
Hosting infrastructure may process technical data or use security measures necessary to deliver and protect the website.
5. Sharing and international processing
We do not sell personal information. Information may be processed by service providers needed to run the website, manage business communications, deliver an agreed project, or administer the business. We may also disclose information where required by law or necessary to establish, exercise, or defend legal claims.
Moonport Media LLC is registered in Georgia, and our service providers may process information in other countries. Where applicable law requires safeguards for international transfers, we use the safeguards required for that processing.
6. Retention and security
We retain information for as long as reasonably needed for the purposes described above, including project administration, recordkeeping, and applicable legal obligations. The period depends on the type of information and our relationship with you.
We use reasonable safeguards appropriate to the information we handle. Please avoid sending passwords, payment-card details, or unnecessary sensitive information by email.
7. Your choices and rights
Depending on the law that applies to you, you may be entitled to request access, correction, deletion, restriction of processing, or portability of your information, or to object to certain processing. Where processing is based on consent, you may withdraw it without affecting processing already carried out.
Contact us to make a request. We may need to verify your identity before acting. You may also have the right to complain to the relevant data protection authority.
8. Memory Books and future changes
Personalized Memory Books is in development. We are not currently collecting customer photos, memories, or stories for this product, and we are not accepting orders or payments. Product-specific privacy information will be provided before submissions open.
We may update this policy as our website or services change. The latest version and its update date will be published on this page.
Contact
For questions about this policy, contact Moonport Media LLC, a limited liability company registered in Georgia, at business@moonportmedia.com.